cancel
Showing results for 
Search instead for 
Did you mean: 

Ordered new service yesterday - text from open reach today

ColinKent
Newbie
Posts: 4
Registered: 4 hours ago

Ordered new service yesterday - text from open reach today

got a txt from Openreach.
trying to reply as requests and all its doing is this.

WhatsApp Image 2024-11-28 at 09.16.37_13ba16a6.jpg

technology for the win

6 REPLIES 6
MisterW
Superuser
Superuser
Posts: 16,212
Thanks: 6,191
Fixes: 447
Registered: ‎30-07-2007

Re: Ordered new service yesterday - text from open reach today

@ColinKent it could be a temporary problem with either the Openreach service or the O2 network.

Do text messages to other numbers work ok ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

ColinKent
Newbie
Posts: 4
Registered: 4 hours ago

Re: Ordered new service yesterday - text from open reach today

txt to other works just fine.


Townman
Superuser
Superuser
Posts: 23,943
Thanks: 10,146
Fixes: 174
Registered: ‎22-08-2007

Re: Ordered new service yesterday - text from open reach today

@MisterW

Is this the issue discussed recently regarding BTOR using MMS messaging rather than plain SMS?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

ColinKent
Newbie
Posts: 4
Registered: 4 hours ago

Re: Ordered new service yesterday - text from open reach today


@Townman wrote:
@MisterW

Is this the issue discussed recently regarding BTOR using MMS messaging rather than plain SMS?


i'm trying to reply via my iPhone if that's of any interest.
i'm moving across from Talk Talk due them not being able to provide satisfactory support.

It would be somewhat frustrating to be left without a service as i can't reply to a txt from OpenReach.

jab1
Legend
Posts: 19,095
Thanks: 6,257
Fixes: 288
Registered: ‎24-02-2012

Re: Ordered new service yesterday - text from open reach today

Strange, as I had zero issues doing exactly that when my FTTP installation was done.

John
ColinKent
Newbie
Posts: 4
Registered: 4 hours ago

Re: Ordered new service yesterday - text from open reach today

Is it going to cause any issues with my service going live ?