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New Full Fibre installation - will Openreach remove Master Socket?

northbay
Newbie
Posts: 3
Registered: ‎19-01-2021

New Full Fibre installation - will Openreach remove Master Socket?

Hi,

Having full fibre installed in three weeks. I'm comfortable losing landline, but can anyone tell me if Openreach will remove the existing master socket? Other houses on our estate seem to have the outside junction box fitted exactly where the old copper line entered the house (all underground cables on our estate). Does this mean the ONT can be fitted in place of the old master socket?

Thanks

3 REPLIES 3
csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 370
Thanks: 136
Fixes: 26
Registered: ‎01-12-2020

Re: New Full Fibre installation - will Openreach remove Master Socket?

Hi @northbay

 

Thanks for getting in touch, hope you're doing good Smiley 

 

Engineers don't tend to remove the existing master socket just because there's always that case you might go back, (don't know why anyone would do that though). If you really don't want it any more, you can ask them to see if they will remove it, just depends on what extra work this would require though. 

 

- Curtis, Plusnet Sheffield

 Curtis Smith
 Plusnet Help Team
northbay
Newbie
Posts: 3
Registered: ‎19-01-2021

Re: New Full Fibre installation - will Openreach remove Master Socket?

OK, thanks for clarifying that

csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 370
Thanks: 136
Fixes: 26
Registered: ‎01-12-2020

Re: New Full Fibre installation - will Openreach remove Master Socket?

No worries Smiley 

 

Hope you enjoy your new Fibre service and you know where we are if you need anything else!

 

- Curtis, Plusnet Sheffield

 Curtis Smith
 Plusnet Help Team