Moving a ONT box
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Moving a ONT box
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi.
I have full fibre and would like to know if there a procedure for moving my ONT to a different location?
We are looking to get a house extension which would mean the wall where the fibre enters the house will be demolished, so would like the ONT moved to a different room.
I assume this would require an engineer visit and is a chargeable event?
Does anyone or PlusNet staff know the process for this?
Thanks in advance
Fixed! Go to the fix.
Re: Moving a ONT box
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Phone PN and ask for them to arrange a visit. I believe the current cost is £160.
If you're getting work done, consider putting in ethernet cables at the same time to help with distributing the internet signal around the house.
Brian
Re: Moving a ONT box
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is it just the ONT? If you are removing an exterior wall is there an external CSP box that will also need moving?
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
2 weeks ago - last edited 2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just checked - this appears to be one of those occasions you can contact OR direct. See
Brian
Re: Moving a ONT box
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Baldrick1 - The CSP box location is not changing. There currently a black wire which comes from that and snakes around my house to where it enters the to be affected room through the wall into a small white disc and then it goes to the ONT. To my mind, it should be a fairly straightforward move.
@bmc - Thanks for the link. That may be an easier route than going through PN.
Re: Moving a ONT box
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Example of how to
https://www.premitel.uk/consultancy/expert-advice/how-to-move-the-fttp-ont/
Re: Moving a ONT box
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Please,no connectors under the floor,
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Moving a ONT box
a week ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page