FF installation query
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- FF installation query
16-08-2025 4:45 PM
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hi,
i'm currently on plusnet's fibre package and considering upgrading to full fibre. The option to switch to full fibre is available when i login to my plusnet account. I live in an apartment on the fourth floor of a building constructed in 2006. Do you reckon there'd be any show stoppers in FF installation?
thanks
Fixed! Go to the fix.
Re: FF installation query
16-08-2025 4:49 PM
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Use the following to see what it says.
https://www.broadbandchecker.btwholesale.com/#/ADSL
Full FIbre shows up as WBC FTTP If there, what does it say to the right - Available, One Stage or KCI2
Below the results window there will be a narrative on the FTTP install. What does this say?
Brian
Re: FF installation query
16-08-2025 4:50 PM
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@fibre_4_me what does the BTwholesale checker https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome say for your address. Particularly the 'FTTP Install process' column and the narrative below the Availability results
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: FF installation query
16-08-2025 5:02 PM - edited 16-08-2025 5:07 PM
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It says 1 stage
16-08-2025 5:12 PM
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Thanks for the results.
The key line is the first sentence of narrative after the results window. It states it is a MDU (multi dwelling unit) with no anticipated issues.
So OR know it's a block of flats. As ever with installs, you would only find out on the day if there are any problems.
Brian
Re: FF installation query
16-08-2025 5:14 PM
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thank you Brian
Re: FF installation query
16-08-2025 5:16 PM
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Re: FF installation query
16-08-2025 5:17 PM
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yes, thanks. I disconnected it years ago.
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