cancel
Showing results for 
Search instead for 
Did you mean: 

Did a telephone number check does this mean I can call plusnet about full fibre

porterballs
Hooked
Posts: 6
Registered: ‎27-10-2020

Did a telephone number check does this mean I can call plusnet about full fibre

Screenshot (1).png

10 REPLIES 10
dvorak
Moderator
Moderator
Posts: 29,600
Thanks: 6,660
Fixes: 1,485
Registered: ‎11-01-2008

Re: Did a telephone number check does this mean I can call plusnet about full fibre

No, FTTP on Demand is a different product.
That costs many thousands of £££ to install.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
agedgopher
All Star
Posts: 491
Thanks: 306
Fixes: 15
Registered: ‎02-12-2016

Re: Did a telephone number check does this mean I can call plusnet about full fibre

The top line of the availability download does show WBC FTTP as currently available.

MisterW
Superuser
Superuser
Posts: 15,255
Thanks: 5,846
Fixes: 416
Registered: ‎30-07-2007

Re: Did a telephone number check does this mean I can call plusnet about full fibre

No, it shows WBC FTTC as available

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

porterballs
Hooked
Posts: 6
Registered: ‎27-10-2020

Re: Did a telephone number check does this mean I can call plusnet about full fibre

thats the part i was asking about, worth me calling and asking?

pjmarsh
Superuser
Superuser
Posts: 4,055
Thanks: 1,612
Fixes: 21
Registered: ‎06-04-2007

Re: Did a telephone number check does this mean I can call plusnet about full fibre

FTTC isn't full fibre.  It's Fibre to the Cabinet, which is what the "normal" fibre packages use.  For full fibre you need FTTP, which shows up on that checker on the left hand side as "WBC FTTP".  It isn't worth ringing in to ask about that.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
Moderator
Moderator
Posts: 29,600
Thanks: 6,660
Fixes: 1,485
Registered: ‎11-01-2008

Re: Did a telephone number check does this mean I can call plusnet about full fibre


@MisterW wrote:

No, it shows WBC FTTC as available


Where? I only see FTTPoD. 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
MisterW
Superuser
Superuser
Posts: 15,255
Thanks: 5,846
Fixes: 416
Registered: ‎30-07-2007

Re: Did a telephone number check does this mean I can call plusnet about full fibre

Top line header shows WBC FTTC availablity date ( as it does on all checks ), which I assumed @agedgopher  was misreading as FTTP.

Agreed, FTTP is not available

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
Moderator
Moderator
Posts: 29,600
Thanks: 6,660
Fixes: 1,485
Registered: ‎11-01-2008

Re: Did a telephone number check does this mean I can call plusnet about full fibre

I misread your FTTC as FTTP!
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Mav
Moderator
Moderator
Posts: 22,428
Thanks: 4,755
Fixes: 516
Registered: ‎06-04-2007

Re: Did a telephone number check does this mean I can call plusnet about full fibre

@porterballs 

Also, underneath the table you will probably find something like;

 

The exchange is not in a current fibre priority programme

WLR is currently available at the exchange

SOADSL is not restricted at the exchange

 

 

FTTP is not available

 This, I believe, indicates I'm not likely to get FTTP any time soon.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

agedgopher
All Star
Posts: 491
Thanks: 306
Fixes: 15
Registered: ‎02-12-2016

Re: Did a telephone number check does this mean I can call plusnet about full fibre

My apologies to everyone.

Teach me to read more closely and not see what I wanted to see!