80/20 FTTC Trial Closed
Quote from: Gerry And again we are back to abyssmal speeds.
Can someone please explain to me why at 7:30 in the morning it's 75Mb but at 9:30 in the evening it's 2.5Mb.
Gerry.
I hear you, although I'm also not getting anywhere near the speeds I think I should be getting in the mornings
My ticket is ongoing, but this evening was particularly bad, nearly unusable.
I'm not sure if this is related but my connection died at 12pm dead last night, hasn't connected since (i light is amber). Tried with the modem plugged into the pc directly and the CHAP authentication kept failing. There is a ticket open, just following the directions of the voicemail 'turn the router off for 65mins! Then phone back'. 
I have been away for a few days. I noticed today that my throughput was crawling, slower than when on DSL. I went to the BT Speedtest site and ran the beta speeds test as advised by Adam . It tested at 23.5Mbps.
I then ran test3 as directed and it failed both times
I have updates my ticket #53237078
I then ran test3 as directed and it failed both times
I have updates my ticket #53237078
Quote from: ffox What do you think of the packet loss I'm getting in the evening?
Had something similar (worse, if anything) last night, dropped and reconnected PPP session to change gateways and the dropped packets seemed to stop:
The two large red spikes arouind 11:30PM & 12AM was me reconnecting (first attempt still gave very poor speedtest).
A speedtest at the time of the packet loss was really bad (about 5Mb down), after reconnecting it was pretty much back to my normal 55Mb.
Pings (to bbc.co.uk) before and after were about my 'normal' 14ms (my FTTC is interleaved, previously it managed as low as 8ms).
Quote from: Gareth6 I'm not sure if this is related but my connection died at 12pm dead last night, hasn't connected since (i light is amber). Tried with the modem plugged into the pc directly and the CHAP authentication kept failing. There is a ticket open, just following the directions of the voicemail 'turn the router off for 65mins! Then phone back'.
Hi Gareth(6)
This sounds very similar to what happened to me. Went down at 00:04 ish last Wednesday and hasn't been back since (bar 4 hrs on Saturday when the BT engineer was here) - It was a fault (originally) with what happened when they changed my profile to the 80/20.I also get 'authentication failed' when I connect to the modem directly. I'm sitting here staqring at the orange light on the router wondering if it'll ever be blue again.... It'll be a week tomorrow and frankly my patience has pretty much run out. It's lucky for <provider> that I have an alternate method (albeit an expensive method) of getting some form of internet.
Hopefully you'll have better luck!
[quote=http://usertools.plus.net/status/archive/1332846515.htm]Peak time speed/performance problems :: Faraday (70844) - NEW
Broadband
Posted on: Tuesday 27 March 2012, 12:08
Since Sunday afternoon we have seen an unusual increase in the number of broadband customers reporting slower than expected speeds and performance problems during the evening. This is particularly noticeable by customers using our Fibre services.
Further investigation suggests that those experiencing problems are being routed via a particular site that we use for broadband provision (Faraday).
We have been in contact with our suppliers who have acknowledged the existence of a problem and assigned us a case reference.
If you think you are affected by this problem then you may be able to restore normal service by disconnecting and reconnecting. Whilst it's not guaranteed, this may result in your traffic being routed via an alternative site that is not subject to these speed issues.
We are awaiting further updates from our supplier and will post further details as soon as we have them.
Apologies for the inconvenience.
Kind regards,
Bob Pullen
Customer Support
Broadband
Posted on: Tuesday 27 March 2012, 12:08
Since Sunday afternoon we have seen an unusual increase in the number of broadband customers reporting slower than expected speeds and performance problems during the evening. This is particularly noticeable by customers using our Fibre services.
Further investigation suggests that those experiencing problems are being routed via a particular site that we use for broadband provision (Faraday).
We have been in contact with our suppliers who have acknowledged the existence of a problem and assigned us a case reference.
If you think you are affected by this problem then you may be able to restore normal service by disconnecting and reconnecting. Whilst it's not guaranteed, this may result in your traffic being routed via an alternative site that is not subject to these speed issues.
We are awaiting further updates from our supplier and will post further details as soon as we have them.
Apologies for the inconvenience.
Kind regards,
Bob Pullen
Customer Support
"Since Sunday afternoon we have seen an unusual increase in the number of broadband customers reporting slower than expected speeds and performance problems during the evening. This is particularly noticeable by customers using our Fibre services.
Further investigation suggests that those experiencing problems are being routed via a particular site that we use for broadband provision (Faraday)."
Following this Status Update, I've disconnected/reconnected, so let's await what happens to download speed this evening. Indications are positive though: even my Vista PC just reported over 75Mbps
Further investigation suggests that those experiencing problems are being routed via a particular site that we use for broadband provision (Faraday)."
Following this Status Update, I've disconnected/reconnected, so let's await what happens to download speed this evening. Indications are positive though: even my Vista PC just reported over 75Mbps
Quote from: Spesh
Hi Gareth(6)
I also get 'authentication failed' when I connect to the modem directly. I'm sitting here staqring at the orange light on the router wondering if it'll ever be blue again.... It'll be a week tomorrow and frankly my patience has pretty much run out. It's lucky for <provider> that I have an alternate method (albeit an expensive method) of getting some form of internet.
Hopefully you'll have better luck!
Still down a week later? Damn
That does sound very, very similar to what I'm experiencing. I did mention this trial in the support ticket. Have you tried reverting to the old profile?
I did have a similar issue with ppp/chaps a few weeks ago with my old ADSL provider, plusnet is checking if any work took place in my exchange last night.
Openreach is starting to look allot like the trains/ railtrack, really expensive to run (compared to elsewhere in Europe) and doesn't work all that well.
[quote=http://usertools.plus.net/status/archive/1332846515.htm]Peak time speed/performance problems :: Faraday (70844) - NEW
Further investigation suggests that those experiencing problems are being routed via a particular site that we use for broadband provision (Faraday).
<snip>
If you think you are affected by this problem then you may be able to restore normal service by disconnecting and reconnecting. Whilst it's not guaranteed, this may result in your traffic being routed via an alternative site that is not subject to these speed issues.
Is Faraday associated with particular gateways? I was wondering if using the gateway checker would enable people to determine if they had managed to hit an alternative?
Further investigation suggests that those experiencing problems are being routed via a particular site that we use for broadband provision (Faraday).
<snip>
If you think you are affected by this problem then you may be able to restore normal service by disconnecting and reconnecting. Whilst it's not guaranteed, this may result in your traffic being routed via an alternative site that is not subject to these speed issues.
Is Faraday associated with particular gateways? I was wondering if using the gateway checker would enable people to determine if they had managed to hit an alternative?