80/20 FTTC Trial Closed
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- 80/20 FTTC Trial Closed
Re: 80/20 FTTC Trial Open
22-07-2012 2:08 PM
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Re: 80/20 FTTC Trial Open
22-07-2012 6:58 PM
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Would you mind checking my profile as well?
I've noticed 40Mbps-type speeds recently so I wonder if I'm affected by the profile issue?
Also, apoligies for not providing feedback since I've been on the trial - just for the record the speeds and stability of the connection have been stella until very recently.
Re: 80/20 FTTC Trial Open
22-07-2012 8:23 PM
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Haven't provided feedback in a while as there was nothing to add, after a few initial teething problems. it's been 74/16 all day long..... until now.
Seems I'm in the same boat. Could you have a look please Adam?
Re: 80/20 FTTC Trial Open
22-07-2012 10:06 PM
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Thanks
Re: 80/20 FTTC Trial Open
23-07-2012 4:04 AM
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Re: 80/20 FTTC Trial Open
23-07-2012 9:49 AM
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It appears that my profile has reverted back again to 40mbs, however my speeds have remained great.
Re: 80/20 FTTC Trial Open
23-07-2012 9:56 AM
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@garywood84
@Ash07
@yorkiepudd
@meh
@TerminatorUK
@beardybuck
@DuncanM
@Dev
@Julie
I've just reset your profiles back to "20mb"
Shout up if you need yours resetting too and I'll check back here a little later. We should however have problem 72033 fixed very soon.
Adam
Re: 80/20 FTTC Trial Open
23-07-2012 9:57 AM
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Alex
Re: 80/20 FTTC Trial Open
23-07-2012 10:34 AM
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Quote from: _Adam_Walker_ @garywood84
I've just reset your profiles back to "20mb"
Cheers, Adam.
EDIT: Can you close ticket 57927724 please, since it requests this change and I can confirm it has now been reset.
Re: 80/20 FTTC Trial Open
23-07-2012 10:54 AM
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Peerless service as usual. Plusnet may not the the cheapest, but certainly the best customer service I've experienced in connectivity over the last fifteen years.
Now just get that pesky 120GB limit lifted, or at least doubled, and that would be just great.
Re: 80/20 FTTC Trial Open
23-07-2012 11:08 AM
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Re: 80/20 FTTC Trial Open
23-07-2012 12:15 PM
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I have enquired once and asked this twice before - hopefully third time lucky it will happen
Please !
Regards,
Pete
Re: 80/20 FTTC Trial Open
23-07-2012 12:43 PM
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Re: 80/20 FTTC Trial Open
23-07-2012 1:33 PM
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Quote from: _Adam_Walker_
@Julie
I've just reset your profiles back to "20mb"
Adam
Many Thanks Adam
Re: 80/20 FTTC Trial Open
23-07-2012 2:07 PM
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