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Usage showing broadband phone calls?

goldenfibre
Pro
Posts: 2,830
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Registered: 01-06-2010

Usage showing broadband phone calls?

I never check my broiadband usage allowance for many months until today. On my fibre 80/20 usage allowance was showing very high 40.59GB of broadband phonecalls. But, I never make any phone calls over the broadband? Can you explain what does broadband phonecalls is?
11 REPLIES
Community Veteran
Posts: 6,824
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Registered: 27-10-2012

Re: Usage showing broadband phone calls?

Do you use Skype/Facetime etc?
Community Veteran
Posts: 1,125
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Registered: 14-08-2007

Re: Usage showing broadband phone calls?

Do you use Skype or some other video calling system?
goldenfibre
Pro
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Registered: 01-06-2010

Re: Usage showing broadband phone calls?

I only use Google Hangout Video streaming!
Community Veteran
Posts: 1,125
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Registered: 14-08-2007

Re: Usage showing broadband phone calls?

That will probably go into broadband calls. Do you use it a lot?
Joshc
Grafter
Posts: 167
Registered: 23-12-2014

Re: Usage showing broadband phone calls?

Hey,
Google Hangout Video streaming would come under as a video call Smiley
goldenfibre
Pro
Posts: 2,830
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Registered: 01-06-2010

Re: Usage showing broadband phone calls?

JoshuaC - yes but no video calls on the usage chart?
Community Veteran
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Registered: 14-08-2007

Re: Usage showing broadband phone calls?

More to the point Joshua C - how on earth do you use 40Gb on voice calls? That'd be in excess of 1000 hours (depending on codec used). Looks like a mis-classification to me.
Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Usage showing broadband phone calls?

Not if a video call comes under broadband call as there isn't a separate category for that
Community Veteran
Posts: 1,125
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Registered: 14-08-2007

Re: Usage showing broadband phone calls?

I think we interpreted Joshua's statement as implying there were separate categories for video calls and phone calls.
goldenfibre
Pro
Posts: 2,830
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Registered: 01-06-2010

Re: Usage showing broadband phone calls?

It's would give me heart attack if the voice calls was 40GB!
Yes I would like to see voice calls / video calls on the usage allowance to make it more clear!
RealAleMadrid
All Star
Posts: 823
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Registered: 07-07-2009

Re: Usage showing broadband phone calls?

I think Joshua was trying to say, ( not very clearly),  that video calls and voice calls are all classed as Broadband Phone usage. Smiley