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Switch from BT to Plusnet
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Switch from BT to Plusnet
28-07-2015 1:06 PM
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Hi,
I've just started the process of switching from BT Infinity to PlusNet Fibre.
I ordered a new PlusNet router when I signed up, but there was no mention of a engineer visiting to install an Openreach modem.
Do Plusnet assume I won't need a modem installed as I am switching from one fibre provider to another?
The problem is I'm currently using a BT Home Hub 5, so it doesn't use a separate Openreach modem.
Thanks
I've just started the process of switching from BT Infinity to PlusNet Fibre.
I ordered a new PlusNet router when I signed up, but there was no mention of a engineer visiting to install an Openreach modem.
Do Plusnet assume I won't need a modem installed as I am switching from one fibre provider to another?
The problem is I'm currently using a BT Home Hub 5, so it doesn't use a separate Openreach modem.
Thanks
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Re: Switch from BT to Plusnet
28-07-2015 1:34 PM
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You can use your Homehub 5 on Plusnet. See NorthEasterner’s sticky at the top of the Fibre page.
Message 2 of 8
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Re: Switch from BT to Plusnet
28-07-2015 2:06 PM
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Message 3 of 8
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Re: Switch from BT to Plusnet
28-07-2015 3:03 PM
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Thanks for the replies.
I quite like the idea of using the Home Hub 5. I didn't realise it could still be used when I placed my Plusnet order.
At least I'll have a spare router
I quite like the idea of using the Home Hub 5. I didn't realise it could still be used when I placed my Plusnet order.
At least I'll have a spare router
Message 4 of 8
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Re: Switch from BT to Plusnet
29-07-2015 2:13 AM
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(Edit to remove ambiguity: The plusnet router is) No use without a modem.
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Re: Switch from BT to Plusnet
29-07-2015 1:49 PM
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Re: Switch from BT to Plusnet
29-07-2015 2:08 PM
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Although ambiguous, I think the "No use without a modem" comment was referring to the OP's comment about having a spare router when (if?) the PN one arrives, not the use of the HH5?
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Re: Switch from BT to Plusnet
29-07-2015 4:50 PM
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Correct :). The Plusnet router is only a spare one if it has a modem to feed it. Post edited.
Message 8 of 8
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