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Slow speed
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Slow speed
30-12-2018 9:41 AM
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Hi just upgraded to fibre extra with a guaranteed speed of between 37-47 but am only getting 34.i was getting 30 before I upgraded.just wondered if it takes time to settle and may increase in a few days.i upgraded on the 29th.
Thanks
Thanks
Message 1 of 3
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Re: Slow speed
30-12-2018 9:49 AM
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This topic has been moved from ADSL Broadband to Fibre
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Message 2 of 3
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Re: Slow speed
30-12-2018 12:41 PM
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Sorry to hear your speeds are still slow.
The upgrade has gone through on our suppliers end so everything is set correctly.
I'd recommend raising a fault here so we can investigate further
Message 3 of 3
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