Re: Request GEA test
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Re: Request GEA Test
16-04-2019 5:06 PM
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Router’s in, phone’s out.
Re: Request GEA Test
16-04-2019 5:29 PM
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Re: Request GEA Test
16-04-2019 5:44 PM
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I’ve a cheap analogue phone, I’ll put that in.
Re: Request GEA Test
16-04-2019 5:46 PM
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Router and phone both in.
Re: Request GEA Test
16-04-2019 7:05 PM - edited 16-04-2019 7:06 PM
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Hi @Champnet,
Thank you for connecting a different phone. I've tested your line and the test is no longer picking up a fault:
GEA Test Detail | |||
Circuit ID | NA | Service ID | BBEUXXXXXXXX |
Test Outcome | Pass | ||||
Test Outcome Code | GTC_FTTC_SERVICE_0000 | ||||
Description | GEA service test completed and no fault found . | ||||
Main Fault Location | OK | ||||
Sync Status | In Sync | ||||
Downstream Speed | 62.8 Mbps | ||||
Upstream Speed | 19.9 Mbps | ||||
Appointment Required | N | ||||
Fault Report Advised | N | ||||
NTE Power Status | PowerOn | ||||
Voice Line Test Result | Pass | ||||
Bridge Tap | Not Detected | ||||
Radio Frequency Ingress | Not Detected | ||||
Repetitive Electrical Impulse Noise | Not Detected | ||||
Cross Talk | Not Detected | ||||
Estimated Line Length In Metres | 405.9 | ||||
Upstream Rate Assessment | Very Good | ||||
Downstream Rate Assessment | Reasonable | ||||
Interference Pattern | Not Detected | ||||
Service Impact | No Impact Observed | ||||
Home Wiring Problem | Not Detected | ||||
Downstream Policing Discard Rate | 0.0 | ||||
Customer Traffic Level | Upstream and Downstream Traffic Detected | ||||
Technology | VDSL | ||||
Profile Name | 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off | ||||
Time Stamp | 2019-04-03T19:00:00 |
Parameters | MIN | MAX | AVG |
Down Stream Line Rate | 62.5 Mbps | 63.2 Mbps | 62.5 Mbps |
Up Stream Line Rate | 19.9 Mbps | 20.0 Mbps | 19.9 Mbps |
Up Time | 0.0 Sec | 900.0 Sec | 896.8 Sec |
Retrains | 0.0 | 1.0 | 0.0 |
Current and Last 15 Minute Bin Performance | ||
Parameters | Last Traffic Count(Upto 15 mins) | Current Traffic Count(Upto 15 mins) |
Start Time Stamp | 2019-04-16T18:33:02.153+01:00 | 2019-04-16T18:48:02.153+01:00 |
Ingress Code Violation | 0 | 0 |
Egress Code Violation | 0 | 32 |
Errored Seconds | 4 | 0 |
Severely Errored Seconds | 0 | 0 |
Unavailable Seconds | 0 | 0 |
As this is the case, it appears that the fault lies with the phone handset that was connected previously. Please can you keep it in the current set up for a few days and let us know if you continue to experience any problems.
Re: Request GEA Test
16-04-2019 7:15 PM
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Will do, many thanks.
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