Odd TBB test ?

[#1]

Could be worse - http://www.thinkbroadband.com/speedtest/results.html?id=1486731633539456455

But I'm only on 40/2.

[#2]

Ohhhhh dear 😞 that's bad .
I am on 80/20 allegedly😣 its getting very annoying now , slowdowns are terrible when gaming

[#3]

I know what you mean!!!

I'd be no good on 80/20, even if PN allowed it, as the most I'll ever get is around 32 down.

But even on 40/2, I'm less than the actually lower estimate for my connection:

(Copied from My Portal) - Estimated line speed:32Mb (This may vary between 24Mb and 32.4Mb) -Current line speed:22.2 Mb

Even my PNH1 proves it's less -

Downstream:

21.82 Mbps

Yet the hub's helpdesk tab shows an impossible upload

7. Maximum data rate:

2514 / 21975

I've seen BTw speed test results as low as 6Mb this morning via Ethernet

[#4]

Still getting it on psb-bng04

[#5]

all quiet on psb-bng01.

[#6]

Hi all,

With regards to the poor single thread speed tests, our supplier has identified a potential problem and changes have been made.  We would appreciate if you could all test again using TBB and get back to us if you are still experiencing issues.  It would be helpful if you can provide a tracert to identify any routing your connections have should you still see problems when testing.

[#7]

@scrookes - http://www.thinkbroadband.com/speedtest/results.html?id=1487090957703013455

Where do you want me to carry a traceroute to? (these forums or ?)

[#8]

Can you provide a tracert to labs.thinkbroadband.com and thinkbroadband.com

[#9]

As requested

Tracing route to labs.thinkbroadband.com [80.249.106.133]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms dsldevice.lan [172.16.0.1]
2 * * * Request timed out.
3 * * * Request timed out.
4 16 ms 16 ms 17 ms be3-3106.psb-ir02.plus.net [195.166.143.140]
5 17 ms 17 ms 17 ms 195.99.125.138
6 18 ms 17 ms 17 ms peer1-et-10-1-0.telehouse.ukcore.bt.net [195.99.127.3]
7 * * * Request timed out.
8 28 ms 19 ms 27 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
9 18 ms 18 ms 18 ms speedtest7.thinkbroadband.com [80.249.106.133]

Trace complete.

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms dsldevice.lan [172.16.0.1]
2 * * * Request timed out.
3 * * * Request timed out.
4 17 ms 18 ms 16 ms be3-3106.psb-ir02.plus.net [195.166.143.140]
5 17 ms 17 ms 24 ms 195.99.125.142
6 18 ms 17 ms 17 ms peer1-et-2-1-0.telehouse.ukcore.bt.net [62.172.103.25]
7 * * * Request timed out.
8 21 ms 19 ms 18 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
9 18 ms 17 ms 18 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

[#10]

Test carried out at 23:34

Can't say I'm happy - 9.28Mbps - http://www.thinkbroadband.com/speedtest/results.html?id=1487114651758559455

Same tests as before, plus one for here (cleaned up to simplify):

>tracert 80.249.106.133
Tracing route to speedtest7.thinkbroadband.com [80.249.106.133]

1 1 ms 1 ms 1 ms dsldevice.lan [172.16.0.1]
2 * * * Request timed out.
3 * 44 ms * 141.hiper04.sheff.dial.plus.net.uk [195.166.143.141]
4 38 ms 57 ms 52 ms be3-3106.psb-ir02.plus.net [195.166.143.140]
5 * 32 ms 32 ms 195.99.125.138
6 56 ms 51 ms 45 ms peer1-et-10-1-0.telehouse.ukcore.bt.net [195.99.127.3]
7 * * * Request timed out.
8 55 ms 46 ms 58 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
9 40 ms 36 ms 33 ms speedtest7.thinkbroadband.com [80.249.106.133]
--------------------------------
>tracert 80.249.99.130
Tracing route to www.thinkbroadband.com [80.249.99.130]

1 1 ms <1 ms <1 ms dsldevice.lan [172.16.0.1]
2 * * * Request timed out.
3 42 ms 43 ms 45 ms 141.hiper04.sheff.dial.plus.net.uk [195.166.143.141]
4 31 ms 21 ms 26 ms be3-3106.psb-ir02.plus.net [195.166.143.140]
5 40 ms 23 ms 18 ms 195.99.125.142
6 35 ms 29 ms 24 ms peer1-et-2-1-0.telehouse.ukcore.bt.net [62.172.103.25]
7 * * * Request timed out.
8 29 ms 33 ms 42 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
9 23 ms 24 ms 23 ms www.thinkbroadband.com [80.249.99.130]
--------------------------------
>tracert 46.19.168.229
Tracing route to aptgm87544.lithium.com [46.19.168.229]

1 1 ms <1 ms <1 ms dsldevice.lan [172.16.0.1]
2 * * * Request timed out.
3 * * * Request timed out.
4 35 ms 17 ms 17 ms be3-3106.psb-ir02.plus.net [195.166.143.140]
5 37 ms 36 ms 37 ms 195.99.125.142
6 17 ms 20 ms 17 ms core4-hu0-8-0-0.faraday.ukcore.bt.net [195.99.127.52]
7 22 ms 19 ms 20 ms peer2-et-8-3-0.faraday.ukcore.bt.net [62.6.201.197]
8 * * * Request timed out.
9 24 ms 28 ms 29 ms legacy.campbellclinic.com [216.54.199.34]
10 37 ms 32 ms 33 ms core1.be3.ams004.pnap.net [216.52.199.50]
11 45 ms 51 ms 54 ms border3.ae2-bbnet2.ams004.pnap.net [95.172.78.70]
12 24 ms 25 ms 25 ms lithiumtechinc-5.edge1.ams004.pnap.net [95.172.78.146]
13 38 ms 29 ms 30 ms aptgm87544.lithium.com [46.19.168.229]
--------------------------------

[#11]

so do PN believe the problem lies with TBB ?

[#12]

Thanks for the data. Are you seeing the same results on other speed testers and what kind of download rates do you get with the tbb test files?
We are working with tbb and bt on this using various strategies to try and determine what's happening

[#13]

well i just took this test , its not as bad as i have had but shows there still something amiss

http://www.thinkbroadband.com/speedtest/results.html?id=148715085698678149861

gateway pcn-bng03.

[#14]

The single thread looks ok on that though?

[#15]

@scrookes

When I reported this back on the 8th December 2016, I was seeing this result (x1 speed constant at 1Mbps)  on gateway pcn-bng01.plus.net (84.93.253.70). I swapped from that gateway and not been back since , even though I have swapped 14 times in the past 2 months!

My charts looks like @rongtw recent posted in https://community.plus.net/t5/Fibre-Broadband/Odd-TBB-test/m-p/1414786#M56020 irrespective of gateway since swapping away from  pcn-bng01.plus.net (84.93.253.70).