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Moving Home query

active8
Grafter
Posts: 31
Registered: 18-11-2011

Moving Home query

Hi,
Im possibly moving home soon as have recently changed my Fire package and been signed into a new 2 year contract. If I were to move where fibre is avail, does this contract stay the same or does it start again at the new property?
Cheers  Cheesy
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,491
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Moving Home query

Hi there,
If you were to pay for the move up front (£65) and not change your package it would remain on the same contract.
As I've implied we would recontract you if you were to defer the costs and/or change package.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team