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Line stuck on 20.8Mbps profile

nightstalk3r
Rising Star
Posts: 221
Thanks: 20
Registered: ‎11-08-2015

Line stuck on 20.8Mbps profile

Today i've noticed my line is stuck on the 20.8Mbps line profile despite the fact it's synced at 80/20, can i get my line reset?

1 REPLY 1
Tibzor
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 282
Fixes: 25
Registered: ‎08-04-2020

Re: Line stuck on 20.8Mbps profile

Hi @nightstalk3r

Thanks for getting in touch. I can see that IP profile was already corrected as per this ticket.

If you are still experiencing any issues with connection, please answer on ticket.

 

Please accept apologies for this inconvenience.