cancel
Showing results for 
Search instead for 
Did you mean: 

Internet slow and diconnecting

135bob
Dabbler
Posts: 12
Registered: ‎25-04-2020

Internet slow and diconnecting

Last few days the internet has been very slow and I keep getting disconnected from my PC. 

 

I seen an orange symbol on the router too. I have rebooted it several times.

 

I did a speed test and it was under 1mbs(!) one time and under 10mb last time I tested it (should be around 35mbs I reckon)

 

Is there a problem you can detect? thanks

4 REPLIES 4
135bob
Dabbler
Posts: 12
Registered: ‎25-04-2020

Re: Internet slow and diconnecting

My username is [Removed]

Moderator's note by Dick (Strat): Personal information removed from a public forum (to an area that staff can see).

135bob
Dabbler
Posts: 12
Registered: ‎25-04-2020

Re: Internet slow and diconnecting

Where do I put my username?

Strat
Community Veteran
Posts: 31,320
Thanks: 1,610
Fixes: 565
Registered: ‎14-04-2007

Re: Internet slow and diconnecting

@135bob you don't put it anywhere.

I have moved it off a public forum to a private area that Plusnet staff have access too.

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
135bob
Dabbler
Posts: 12
Registered: ‎25-04-2020

Re: Internet slow and diconnecting

Just got 1.5mbs download speed on testing there, Youtube is stopping and buffering every couple of seconds, very annoying. What can be wrong?

 

Upload seems unaffected at 8mbs.

 

My broadband was never this patchy.