Help router keeps kicking me off and rebooting
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Help router keeps kicking me off and rebooting
Help router keeps kicking me off and rebooting
07-05-2020 11:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, I am having problems with my router. It seems to keep rebooting. The internet gets dropped and the lights start alternating between flashing orange and steady orange before going back blue. It is happening more and more frequently. I can't contact anyone on either on the customer services phone or messenger. Please someone help me I can't get work done as I am loosing internet connection.
Thank
Re: Help router keeps kicking me off and rebooting
07-05-2020 12:24 PM - edited 07-05-2020 12:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've checked your connection for you and it looks a little like the below.
Please visit faults.plus.net where guidance is provided re plugging into the master socket. If the connection doesn't improve, you can raise a fault directly to our faults team for further investigation.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Help router keeps kicking me off and rebooting