Frequent short dropouts
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Frequent short dropouts
19-10-2020 6:40 PM
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Moved from standard broadband to fibre recently and although the speed is as expected I do experience frequent short dropouts. This manifests itself in WhatsApp messages hanging waiting to send waiting for a connection, internet radio cutting out regularly and also general web browsing pausing waiting for connection.
I will be working from home soon and need a stable connection, can someone please test my connection/line?
Re: Frequent short dropouts
19-10-2020 9:05 PM
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Does the light on the front of the router change colour when the connection drops for you?
It’s a good starting point to see if the broadband’s dropping or the wireless signal is.
Re: Frequent short dropouts
22-10-2020 10:56 AM
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Re: Frequent short dropouts
26-10-2020 5:58 PM
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Re: Frequent short dropouts
27-10-2020 7:05 PM
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Sounds like an issue with the wireless signal which can have a variety of causes, mostly down to environmental. Could try the steps here https://community.plus.net/t5/Plusnet-Blogs/How-to-boost-your-wi-fi/ba-p/1450193
Re: Frequent short dropouts
28-10-2020 6:25 PM
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Hi, I had this problem for ages. See my post here, it may help you
Cheers, Mike
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