Frequent line drop-outs
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Frequent line drop-outs
08-09-2017 8:04 AM
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I get probably 5-20 line dropouts per day. It can happen at any time and under any circumstances.
The Plusnet router stopped working so it's been replaced with an Asus VSDL router which has a lot more control over everything. The settings are all set up to run 'stable' (rather than for maximum speed), but still the dropouts persist.
I think there may be a fault with the line. I had PN fibre at our old address any only get very occasional dropouts. At this address it's an order of magnitude worse!
I don't have a telephone to check the 'sound' of the line (line is used for broadband only).
What can be done?
Re: Frequent line drop-outs
11-09-2017 4:04 PM
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From what we can see you haven't had any drops over the past few days as shown below
The speeds however are lower then expected so I'd recommend raising a fault here
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