Fibre broadband very slow today
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Fibre broadband very slow today
on 14-11-2017 10:12 AM - last edited on 14-11-2017 3:13 PM by Mav
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Thought I would run a check today and found that the BTW Performance test was 4.48mbps D/L normally around 50mbps & 4.94mbps U/L (see attached screen shot)
I did an Ookla test within minutes and found the result being 51.53mbps D/L and 13.64mbps U/L (see attached screen shot)
I would like to know the difference please as PN can only work on the BTW results
Moderator's note by Mike (Mav): Changed thread title after split to new board.
Re: Fibre broadband very slow today
14-11-2017 3:12 PM
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Moderator's note:
Split to it's own thread in the Fibre board and title changed slightly.
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Re: Fibre broadband very slow today
14-11-2017 4:38 PM
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I find running the BTW speed test through Firefox in the past few weeks gives an unreliable result. Much lower download and upload speeds are recorded than is the actual performance. I find using another browser like Windows Edge gives a true result.
Re: Fibre broadband very slow today
14-11-2017 5:51 PM
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These tests were taken today within a minuet of each other.
Re: Fibre broadband very slow today
15-11-2017 9:59 AM
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Did you try Ookla
as a comparison both through edge and firefox also have you got the new firefox?
Re: Fibre broadband very slow today
15-11-2017 10:38 AM
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I've just retested using all three with the latest version Firefox 57 and still getting lower speeds with Firefox. My fibre is banded at the moment but I am some distance from the cabinet so the speeds are low.
Re: Fibre broadband very slow today
15-11-2017 12:57 PM
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Thanks for that but it does not show the vast difference my tests show yours 16 to 9 mine 51 to 4 would just like someone from PN to give the answer.
Re: Fibre broadband very slow today
17-11-2017 8:08 AM
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Checked BTW Speed Test and suddenly my D/L is 51mbps but my U/L is still slow at 5mbps,
Ookla report the same test at 51mbps D/L but 13mbps U/L
Both tests done through Firefox.
Just need to get my U/L speed through BTW better even though it is still not reporting the results correctly as it is showing a problem.
Re: Fibre broadband very slow today
17-11-2017 12:26 PM
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D/L now fine now to get the U/L faster but as the BTW performance tester is yet again faulty I cannot confirm what I am supposed to be on. Best Effort Test: |
Re: Fibre broadband very slow today
19-11-2017 8:18 AM
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Ran another BTW Performance test and yes my D/L has improved but my U/L is very poor and the BTW site is still yet again not reporting details as an error occured. This is a regular problem on the BTW site and I have reported it previously
1. Best Effort Test: Download Speed : 48.52 Mbps 2. Upstream Test: Upload Speed : 4.54 Mbps Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information. |
Re: Fibre broadband very slow today
24-11-2017 7:19 PM
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Ran another BTW Performance test and yes my D/L has improved but my U/L is very poor and the BTW site is still yet again not reporting details as an error occured. This is a regular problem on the BTW site and I have reported it numerous time previously but still not getting fixed.
1. Best Effort Test:
Download Speed : 51.37 Mbps
2. Upstream Test:
Upload Speed : 4.61 Mbps
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
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