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Disappearing Ticket
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- Disappearing Ticket
Disappearing Ticket
23-09-2016 7:08 PM
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Here is an interesting one- the 'Question' on my account which tracks all of the tests, conversations and undertakings from Plusnet regarding my poor and then non-existent broadband provision has now completely vanished from the record in 'My Questions'. It doesn't show under the 'closed' section anywhere either.
Has anyone seen this happen before?
Has anyone seen this happen before?
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Re: Disappearing Ticket
23-09-2016 7:39 PM
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Yes. I closed a ticket (by mistake - was in a hurry and the two buttons are way too similar). It doesn't appear in the closed calls. Probably a bug in the support software.
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