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webspace servers down, no http or ftp access

Sandgrounder119
Newbie
Posts: 5
Thanks: 4
Registered: 3 weeks ago

Re: webspace servers down, no http or ftp access

Website working now, but I can't upload new content because ftp not working.

mikeb
Rising Star
Posts: 415
Thanks: 14
Registered: ‎10-06-2007

Re: webspace servers down, no http or ftp access

If you need to upload stuff urgently, try FTPing directly to the relevant working server IP address rather than using homepages.whatever.net  Smiley

 

HTTP and FTP access is still intermittent because only 1 out the alleged 2 servers available is apparently accessible and working. There is therefore a 50% chance of getting the duff one and keeping it until the cached DNS result expires and another DNS lookup is performed with another 50% chance of getting the duff one again !



To lose one server, Mr Plusnet, may be regarded as a misfortune;
to lose an entire data centre full of them looks like carelessness Wink
mikeb
Rising Star
Posts: 415
Thanks: 14
Registered: ‎10-06-2007

Re: webspace servers down, no http or ftp access

Nothing changed today it would appear.  Webspace via HTTP/FTP still intermittent due to server(s) being conspicuous by their absence Sad  

Ditto SMTP Sad

Still no significant comment from PN about the cause and/or resolution either Sad

This really is becoming more than a bit of nightmare that's presumably going to continue for some considerable time it seems with no one able to reliably view hosted webspace Sad

 

Come back 212.159.9.xxx all is forgiven, us mere mortals love you even if PN clearly don't !



To lose one server, Mr Plusnet, may be regarded as a misfortune;
to lose an entire data centre full of them looks like carelessness Wink
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 1,845
Thanks: 350
Fixes: 81
Registered: ‎07-12-2017

Re: webspace servers down, no http or ftp access

I am really sorry for the continue issues.

We’re working to fix this as quickly as possible. We’re sorry this has taken longer than expected and for the inconvenience caused.


Future updates can be tracked here:
https://community.plus.net/t5/Service-Information/Plusnet-email-login/m-p/1838261#M355


 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
rockposer
Grafter
Posts: 40
Thanks: 4
Fixes: 1
Registered: ‎31-07-2007

Re: webspace servers down, no http or ftp access

It would be rather more positive if PN actually bothered to inform their customers via email of service issues

RealAleMadrid
Seasoned Champion
Posts: 1,749
Thanks: 749
Fixes: 39
Registered: ‎07-07-2009

Re: webspace servers down, no http or ftp access

@rockposer  That would be difficult in the recent situation where e-mail failed completely.🤔