rDNS on static ip
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- rDNS on static ip
11-05-2023 9:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Does anyone know how to get my rDNS changed on my account, I have been chasing my own tail on the website as it says raise a ticket on support assistant, it takes me there and it says I cant raise items. My concern is my rdns is my pn username and my pn username is my realname, i dont want that resolvable.
I then called in and spoke to a lovely person who was trying hard to help me but eventually came back to me with "We don't know what that is" sorry, I explained and was put on hold a little while longer and then promised a call back on sunday.
Is there a better way / method to ask as for the rdns/ ptr change, seems like a really common and simple ask to me.
Thanks
Dave
Fixed! Go to the fix.
Re: rDNS on static ip
11-05-2023 10:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is there a better way / method to ask as for the rdns/ ptr change, seems like a really common and simple ask to me.
@PCloud yes, you've just found it!.
One of the Plusnet help team will pick this up ( may take a day or two ) and either request confirmation here , or raise a ticket to which you can reply.
rDNS can either be set to <ipaddress>.plus.com or, if you have your own domain, something else provided you create an A record first.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: rDNS on static ip
11-05-2023 7:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hey there @PCloud how are you doing?
I have created a ticket on https://www.plus.net/wizard/?p=view_question&id=233537736 if you can reply to that I will sort it for you.
Re: rDNS on static ip
11-05-2023 8:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: rDNS on static ip
14-05-2023 9:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks @PCloud sent it off now! Will keep an eye on it for you
17-05-2023 10:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This should be sorted now @PCloud
Re: rDNS on static ip
17-05-2023 10:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks a lot for the help will, just checked and I can see its no longer my name 🙂
Re: rDNS on static ip
17-05-2023 10:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page