cancel
Showing results for 
Search instead for 
Did you mean: 

modem

FIXED
Dan_the_Van
Hero
Posts: 3,069
Thanks: 1,499
Fixes: 90
Registered: ‎25-06-2007

Re: modem

I would suggest they would prefer you to use their Hub, but there is no reason not to. If you have a line issue then connect the supplied Hub up

 

Anunnaki
Aspiring Pro
Posts: 120
Thanks: 45
Fixes: 3
Registered: ‎15-06-2024

Re: modem

All four banks we have, use 2FA (via mobile text, voice message on landline, or debit card reader) to verify every online login.

Even IF a 'WiFi hacker' knew a particular password, how could they get past your 2FA ? - as your connection should be encrypted with TLS/HTTPS, and your bank's website will have a secure certificate, so there's no easy way to 'clone' your time limited one use 2FA code.

dvorak
Moderator
Moderator
Posts: 29,716
Thanks: 6,593
Fixes: 1,485
Registered: ‎11-01-2008

Re: modem


Moderators Note


This topic has been moved from Broadband to Everything Else

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Anonymous
Not applicable

Re: modem

its nothing to do with the banks website, somehow my card details have been used to make online purchases without my permission I've had refunds from both banks but it takes ages to get new cards delivered etc thats what I'm trying to get round I just trying to be as certain as I can be that my wifi is as secure here as it can be

Anonymous
Not applicable

Re: modem

I know thats why I marked it as closed

bmc
Hero
Posts: 3,886
Thanks: 1,376
Fixes: 60
Registered: ‎28-02-2017

Re: modem

@Anonymous 

PN have always been happy for customers to use their own equipment. They provide a list of settings required in the Help pages.

 

Only downside is if you have a conenction problem then they can't run tests as you don't have a Hub connected.

 

Brian

Anunnaki
Aspiring Pro
Posts: 120
Thanks: 45
Fixes: 3
Registered: ‎15-06-2024

Re: modem


@Anonymous wrote:

 

... somehow my card details have been used to make online purchases without my permission


 

In that case it is more likely that you've inadvertently used your debit card (and typed it's PIN code), in a card skimmer perhaps at a shop, a petrol station, or cash machine.  Your card number and PIN are then available to use to buy goods from anywhere that doesn't verify the card against your registered address.

.

Anonymous
Not applicable

Re: modem

I really think I got the answer to my initial question and thank all those who replied but can we end this now please

greygit1
Aspiring Pro
Posts: 411
Thanks: 56
Fixes: 1
Registered: ‎26-06-2023

Re: modem

Load balancers. Which can 'break' end-to-end HTTPS connections.They are the 'holders'of the certificate(s). The certificates are loaded on the load balancers.  (i.e. they become an official/authorised man-in-the-middle). The load balancer is the recipient of the encrypted traffic and then may pass on traffic to multiple servers as unecrypted traffic, and re-encrypt stuff coming back to it before sending it off to the end customer.

A hacker inside a banking system (via other means) may well have access to unecrypted stuff.

 

Baldrick1
Moderator
Moderator
Posts: 12,356
Thanks: 5,543
Fixes: 430
Registered: ‎30-06-2016

Re: modem


@Anonymous 

You can see a list of devices that are, or have been, connected wirelessly to your hub by logging in to the hub and selecting the 'My Network tab. If the device icon is pink the device is connected, grey and it's been but is not currently connected.

If you wish to clean up the list then go to the Advanced settings/My Network tab and enter the hub password. Here you can remove disconnected devices from the list.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Anonymous
Not applicable

Re: modem

s for all the comments, I did close this yesterday and won't reply to any further comment