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line rental renewal

Helen4
Newbie
Posts: 2
Registered: a month ago

line rental renewal

Hi, I have had an email saying I can renew my line rental at the current price before 3 December 2019, but having searched extensively cannot find anywhere I can do this. Can someone at Plusnet please help.  Thanks.

3 REPLIES 3
jgb
Pro
Posts: 202
Thanks: 134
Fixes: 3
Registered: ‎01-08-2007

Re: line rental renewal

Helen4
Newbie
Posts: 2
Registered: a month ago

Re: line rental renewal

Thanks for responding, however I had already found this page but where do you click to renew, I have no button to renew. Thanks.

Plusnet Help Team
Plusnet Help Team
Posts: 1,734
Thanks: 327
Fixes: 65
Registered: ‎11-01-2018

Re: line rental renewal

 

Hi @Helen4

 

Thanks for highlighting this - the option to renew LRS isn't always present in the Member Centre - my apologies if this isn't appearing for you.

 

If you give our Customer Service team a call on 0800 328 4620 they'll be happy to renew that for you at any point before the renewal date.

 

Best wishes

 

Dave

 

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team