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line rental renewal

Helen4
Newbie
Posts: 2
Registered: ‎10-11-2019

line rental renewal

Hi, I have had an email saying I can renew my line rental at the current price before 3 December 2019, but having searched extensively cannot find anywhere I can do this. Can someone at Plusnet please help.  Thanks.

3 REPLIES 3
jgb
Champion
Posts: 801
Thanks: 511
Fixes: 22
Registered: ‎01-08-2007

Re: line rental renewal

Helen4
Newbie
Posts: 2
Registered: ‎10-11-2019

Re: line rental renewal

Thanks for responding, however I had already found this page but where do you click to renew, I have no button to renew. Thanks.

RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: line rental renewal

 

Hi @Helen4

 

Thanks for highlighting this - the option to renew LRS isn't always present in the Member Centre - my apologies if this isn't appearing for you.

 

If you give our Customer Service team a call on 0800 328 4620 they'll be happy to renew that for you at any point before the renewal date.

 

Best wishes

 

Dave