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ccgi/cgi webspace error - unable to ftp or browse

jbuck
Interested
Posts: 1
Registered: ‎16-04-2020

ccgi/cgi webspace error - unable to ftp or browse

i can log in via the control panel and see that files are present but ftp (using FileZilla) gives  'Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".'

Browsing to url http://cgi.judith18buckden.plus.com/MEET/index.php gives '

This site can’t be reached

cgi.judith18buckden.plus.com’s server IP address could not be found.'

Unable to ping - 'Ping request could not find host ccgi.judith18buckden.plus.com.  Please check name and try again'

Can someone from Plusnet Help resolve apparent DNS error.

Thank you