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Webspace not serving pages
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Webspace not serving pages
22-11-2011 4:27 PM
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Has anyone else reported this?
My free web space (CCGI) is not serving pages today.
Thats ccgi.myusername.plus.com/mywebsitesetc
My free web space (CCGI) is not serving pages today.
Thats ccgi.myusername.plus.com/mywebsitesetc
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Re: Webspace not serving pages
22-11-2011 4:34 PM
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Re: Webspace not serving pages
22-11-2011 4:39 PM
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Thanks for letting me know - that explains it.
In future, is there anywhere on this site that I can go to look up stuff like this that may affect me?
In future, is there anywhere on this site that I can go to look up stuff like this that may affect me?
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Re: Webspace not serving pages
22-11-2011 4:42 PM
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Any outages or planned maintenance are posted on status.plus.net, if you in my signature below this post you'll see other ways to access the service status information too.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Webspace not serving pages
22-11-2011 4:46 PM
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Customer CGI and MySQL services and mybroadbandspeed (69237) - UPDATE
Services
Posted on: Tuesday 22 November 2011, 16:33
This is an update to the Planned Maintenance post regarding the move of these servers between data centre suites. You can see the previous post here: http://usertools.plus.net/status/archive/1321636601.htm
Unfortunately the CGI and MySQL services are still unavailable however our engineers expect these to be back online shortly.
We're also sorry to report several issues with our speed test website at mybroadbandspeed.co.uk and .com. Issues include results appearing slower than they should, problems with the results being displayed and access to the site itself.
Our network engineers are currently investigating and an update will be provided as soon as any more information is available.
We sincerely apologise for any inconvenience caused.
Kind regards,
Matt Taylor
Customer Support
Services
Posted on: Tuesday 22 November 2011, 16:33
This is an update to the Planned Maintenance post regarding the move of these servers between data centre suites. You can see the previous post here: http://usertools.plus.net/status/archive/1321636601.htm
Unfortunately the CGI and MySQL services are still unavailable however our engineers expect these to be back online shortly.
We're also sorry to report several issues with our speed test website at mybroadbandspeed.co.uk and .com. Issues include results appearing slower than they should, problems with the results being displayed and access to the site itself.
Our network engineers are currently investigating and an update will be provided as soon as any more information is available.
We sincerely apologise for any inconvenience caused.
Kind regards,
Matt Taylor
Customer Support
Message 5 of 8
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Re: Webspace not serving pages
22-11-2011 5:51 PM
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Yes, I looked there but when I posted here nothing was mentioned there (see time of posts)
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Re: Webspace not serving pages
22-11-2011 6:01 PM
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I do hate the word 'shortly'. Is that half and hour, or 3 hours?
The service status post was made at 16:33, so the former has already passed. Can we please have estimates if at all possible?
Tony
The service status post was made at 16:33, so the former has already passed. Can we please have estimates if at all possible?
Tony
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Re: Webspace not serving pages
22-11-2011 6:10 PM
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Quote I do hate the word 'shortly'. Is that half and hour, or 3 hours?
Things have taken longer than anticipated I'm afraid.
I feel somewhat reluctant to give an estimate now ;), however we're expecting this to be resolved within the hour.
Message 8 of 8
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