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Webspace not serving pages

UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Webspace not serving pages

Has anyone else reported this?
My free web space (CCGI) is not serving pages today.
Thats ccgi.myusername.plus.com/mywebsitesetc
7 REPLIES 7
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,199
Thanks: 467
Fixes: 127
Registered: ‎27-04-2007

Re: Webspace not serving pages

@UncleZen,
We're aware of this issue. Some maintenance is under way which is taking longer than expected to resolve.
Apologies for any inconvenience.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Re: Webspace not serving pages

Thanks for letting me know - that explains it.
In future, is there anywhere on this site that I can go to look up stuff like this that may affect me?
Chris
Legend
Posts: 17,724
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Webspace not serving pages

Any outages or planned maintenance are posted on status.plus.net, if you in my signature below this post you'll see other ways to access the service status information too.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
Fixes: 62
Registered: ‎15-06-2007

Re: Webspace not serving pages

Customer CGI and MySQL services and mybroadbandspeed (69237) - UPDATE
Services
Posted on: Tuesday 22 November 2011, 16:33
This is an update to the Planned Maintenance post regarding the move of these servers between data centre suites. You can see the previous post here: http://usertools.plus.net/status/archive/1321636601.htm
Unfortunately the CGI and MySQL services are still unavailable however our engineers expect these to be back online shortly.
We're also sorry to report several issues with our speed test website at mybroadbandspeed.co.uk and .com. Issues include results appearing slower than they should, problems with the results being displayed and access to the site itself.
Our network engineers are currently investigating and an update will be provided as soon as any more information is available.
We sincerely apologise for any inconvenience caused.
Kind regards,
Matt Taylor
Customer Support
UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Re: Webspace not serving pages

Yes, I looked there but when I posted here nothing was mentioned there (see time of posts)
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Webspace not serving pages

I do hate the word 'shortly'. Is that half and hour, or 3 hours?
The service status post was made at 16:33, so the former has already passed. Can we please have estimates if at all possible?
Tony
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,199
Thanks: 467
Fixes: 127
Registered: ‎27-04-2007

Re: Webspace not serving pages

Quote
I do hate the word 'shortly'. Is that half and hour, or 3 hours?

Things have taken longer than anticipated I'm afraid.
I feel somewhat reluctant to give an estimate now ;), however we're expecting this to be resolved within the hour.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team