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Website archived - help

gm4jjj
Rising Star
Posts: 697
Thanks: 7
Fixes: 3
Registered: ‎30-07-2007

Website archived - help

What a great time to find my Web site archived  Angry
I found the reason for the increase in bandwidth used at the weekend, it was a large number of downloads of a particular photo album that had proved popular with a community.  Anyway, I can move that off to another server.
I have raised a ticket explaining myself and how I propose to make sure it doesn't happen again, but wonder if the NETWORK ADMINISTRATOR is in at PN Towers today to help get the Web site back on line for me? No sign of PN on Twitter today either?
Any help appreciated.
5 REPLIES 5
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Website archived - help

The Digital Care Team staff who monitor the forums and respond on Twitter work standard hours and are unlikely to be here until tomorrow. The support centre is available 24x7; I suggest giving them a ring on 0800 432 0200 or 0345 140 0200 though it might need specialist team help to restore your site. Sad
Were the troublesome images ones that are downloaded directly or ones other sites were hot-linking to?
David
gm4jjj
Rising Star
Posts: 697
Thanks: 7
Fixes: 3
Registered: ‎30-07-2007

Re: Website archived - help

Thanks. I didn't want to phone as the auto email that informed me of the web archiving specifically said not to, but just to raise a ticket and explain myself  Shocked
The problem was I posted a link to an album to a community of friends and they all wanted to see the photos (which were quite large). So its just a matter of deleting the album, I have already moved it to another provider. 
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Website archived - help

The moral, at least for Plusnet webspace, is perhaps to use editing software to reduce the size/quality of the images and build them into webpages for viewing. Downloading/hot-linking can also be prevented. As you've discovered, If downloading of full quality images is desired, storing them elsewhere will be necessary.
David
gm4jjj
Rising Star
Posts: 697
Thanks: 7
Fixes: 3
Registered: ‎30-07-2007

Re: Website archived - help

Good news, Web site restored after a pleasant call to PlusNet on the phone. Photos now hosted elsewhere.
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Website archived - help

That's great. Smiley
David