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FTP server passwords out of date?

linux
Grafter
Posts: 146
Registered: ‎23-08-2007

FTP server passwords out of date?

I just tried to FTP into ftp.plus.net and twice failed to login with my correct PlusNet account username and password. My password has not changed recently.
Out of curiosity I tried my previous password (which I keep just in case) instead of my current password, and it was accepted: I was logged into the FTP server OK.
My question is, are the PlusNet FTP server passwords out of date?
2 REPLIES 2
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,199
Thanks: 467
Fixes: 127
Registered: ‎27-04-2007

Re: FTP server passwords out of date?

FTP passwords should update automatically when the main account password updates, I've just refreshed the webspace component on your account which should fix this for you and synch the passwords. Do let me know if not as there might be another issue to look into.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
linux
Grafter
Posts: 146
Registered: ‎23-08-2007

Re: FTP server passwords out of date?

OK, that fixed it. Thank you Adam.
Presumably if the automatic FTP password update failed for me then it will have failed for others too.