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Usage

bogart99
Grafter
Posts: 38
Thanks: 5
Registered: ‎30-11-2018

Usage

Been asked before but is there currently anyway of determining my data usage per month?

8 REPLIES 8
jab1
Legend
Posts: 17,280
Thanks: 5,572
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Registered: ‎24-02-2012

Re: Usage

Not been possible for a long time - from memory, since plans became 'unlimited', although if you are very lucky and one of the experienced Help Team members sees this, and has time, they may be able to extract the data.

John
Ian06
Aspiring Pro
Posts: 158
Thanks: 80
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Registered: ‎06-04-2021

Re: Usage

Some routers record volume off data sent/received... I can get daily reports from mine - but it is my own router and I suspect the Plusnet routers don't keep this information - other forum members may know....  @jab1  @Dan_the_Van 

jab1
Legend
Posts: 17,280
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Registered: ‎24-02-2012

Re: Usage

@Ian06  - the Hubs do not log this information.

John
bogart99
Grafter
Posts: 38
Thanks: 5
Registered: ‎30-11-2018

Re: Usage

I use my own router but it does not keep details
jab1
Legend
Posts: 17,280
Thanks: 5,572
Fixes: 259
Registered: ‎24-02-2012

Re: Usage

In that case, @bogart99 , I think the answer to your question is no, to be honest.

John
Dan_the_Van
Aspiring Hero
Posts: 2,668
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Registered: ‎25-06-2007

Re: Usage

@bogart99 

If you are using a plusnet Hub (which you are not) but helpful for others

If I recall correctly the Hub One records the total Data sent/received for the period the Hub has been powered on and active

Navigate from the home page >Troubleshooting >Help desk >Line 11

This reset if the Hub One is rebooted

The Hub Two Data usage is for the period the broadband user has been logged in

Navigate from the home page >Advanced settings >Broadband  >look for the line Data usage:

For the Hub two you can see that data usage for an individual device

Home >My device (from what I can see the data usage against the device is the total for the device since it connected to the Hub) 

HTH

bogart99
Grafter
Posts: 38
Thanks: 5
Registered: ‎30-11-2018

Re: Usage

Alas such is life.

dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Usage


Moderators Note


This topic has been moved from Broadband to Everything Else

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