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Unable to connect to certain websites

pvmb
Aspiring Champion
Posts: 1,510
Thanks: 409
Fixes: 15
Registered: ‎12-02-2014

Re: Unable to connect to certain websites

"The server at www.theomoye.co.uk is taking too long to respond."

I can connect to it instantly. Sounds like one of those old 'Routing issues' that we have seen before.

jab1
The Full Monty
Posts: 17,633
Thanks: 8,966
Fixes: 383
Registered: ‎24-02-2012

Re: Unable to connect to certain websites

Agreed, @pvmb , which is why I asked for the tracert.

John
jab1
The Full Monty
Posts: 17,633
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Registered: ‎24-02-2012

Re: Unable to connect to certain websites

Tringo34
Dabbler
Posts: 12
Registered: ‎19-08-2026

Re: Unable to connect to certain websites

dnschecker.org have a tracing tool. There's a blockage at step 5, helpfully identified as ? ? ?

 

I did the trace again with the VPN turned on and got the same result but the website loads.

PhilipHeyes
Aspiring Champion
Posts: 1,079
Thanks: 383
Fixes: 17
Registered: ‎10-11-2021

Re: Unable to connect to certain websites

Try enabling and disabling Apple Relay, it works like a VPN when enabled.

Tringo34
Dabbler
Posts: 12
Registered: ‎19-08-2026

Re: Unable to connect to certain websites

I understand you need an iCloud+ account to access Private Relay. I don't have that and I'm using Firefox (same behaviour on Safari for what it's worth)

jab1
The Full Monty
Posts: 17,633
Thanks: 8,966
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Registered: ‎24-02-2012

Re: Unable to connect to certain websites


@Tringo34 wrote:

dnschecker.org have a tracing tool. There's a blockage at step 5, helpfully identified as ? ? ?

 

I did the trace again with the VPN turned on and got the same result but the website loads.


That 'blockage' could well be because that server doesn't respond to ping requests - some don't.

Also, the response times from hop 7 onwards look a little 'long'.

John
PhilipHeyes
Aspiring Champion
Posts: 1,079
Thanks: 383
Fixes: 17
Registered: ‎10-11-2021

Re: Unable to connect to certain websites

dnschecker.org have a tracing tool

This website is not helpful, because it does a trace from some where in the world that we know not.

It is your computer / your connection that has this issue.
You need a trace from you own laptop / computer to these websites.



Tringo34
Dabbler
Posts: 12
Registered: ‎19-08-2026

Re: Unable to connect to certain websites

Thanks, that makes sense. So to run trace a route on Mac just run 'traceroute <domain>' via the command line.

The screenshots attached are without (when it stalls) and then with the VPN.

Tringo34
Dabbler
Posts: 12
Registered: ‎19-08-2026

Re: Unable to connect to certain websites

Everything seems to be working again this morning. Very odd.

jab1
The Full Monty
Posts: 17,633
Thanks: 8,966
Fixes: 383
Registered: ‎24-02-2012

Re: Unable to connect to certain websites

Have you had any drops overnight? It could have been  an issue with your public IP.

John
Tringo34
Dabbler
Posts: 12
Registered: ‎19-08-2026

Re: Unable to connect to certain websites

Not to my knowledge. I've read related posts which seem to indicate an IP problem. 

jab1
The Full Monty
Posts: 17,633
Thanks: 8,966
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Registered: ‎24-02-2012

Re: Unable to connect to certain websites

If it was an 'IP  problem', then only a change of IP,  which would in involve a PPP drop, would have solved it.

John