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Unable to activate static IP

Posts: 1
Registered: ‎24-08-2022

Unable to activate static IP

Hi, we have moved over to the full fibre 500 and purchased the static ip, but when activating it just refreshes the page with the same "You are currently using a dynamic IP address".


Any help much appreciated


Plusnet Help Team
Plusnet Help Team
Posts: 1,854
Thanks: 399
Fixes: 87
Registered: ‎22-01-2018

Re: Unable to activate static IP

Hiya Sye2022, 


I'm really sorry to hear this has happened and for any hassle this is causing you. Sorry for the delay in responding, we're quite chocca at the moment. 


I can see this was resolved on the 24th for you, please get back in touch if you need any further help. 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team