cancel
Showing results for 
Search instead for 
Did you mean: 

Transfer domain away from PlusNet

allix
Dabbler
Posts: 10
Thanks: 4
Registered: ‎07-02-2018

Transfer domain away from PlusNet

I want to transfer my .NET domain away from PlusNet. I keep being told that I just need to give PlusNet the IPS tag of the new provider. I have done this, but nothing happens because the new hoster needs the EPP code which no one at PlusNet is giving me.

How can I get this?

 

Thanks.

3 REPLIES 3
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,453
Thanks: 536
Fixes: 93
Registered: ‎27-11-2020

Re: Transfer domain away from PlusNet

It looks like this has already been sorted @allix , am I right in thinking that?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
allix
Dabbler
Posts: 10
Thanks: 4
Registered: ‎07-02-2018

Re: Transfer domain away from PlusNet

Yes - I received an email with the required info. Worth pointing out that the first three people that I spoke to were unaware how to transfer a non .co.uk domain.

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,453
Thanks: 536
Fixes: 93
Registered: ‎27-11-2020

Re: Transfer domain away from PlusNet

Glad it's sorted now. Unfortunately as domains aren't our main product and just an add-on there is now a knowledge gap on the front line support. Sorry about the mess around. Let me know if you need anything else.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team