Transfer Domain from Plusnet

[#1]

Hi I want to transfer my domain that I originally got with Freenetname, away from Plusnet to another host.

Can you please get a ticket started for me.

Thanks

[#2]

@mialex I have created a ticket on: https://www.plus.net/wizard/?p=view_question&id=240459511

[#3]

Hiya @mialex 

How are you? 

We haven't had an update on the ticket, please can you update it and come back to us here. 

[#4]

Hi, I would like to transfer my Freenetname domain; m-******der.co.uk, away from Plusnet to BIRCHHOSTING, and I need a code from you.

Thanks

Mike

[#5]

and I need a code from you.

@mialex no you don't! UK domains dont need an EPP code for transfer, in fact they cant be issued for UK domains.

All that's needed for a UK domain transfer is that the IPSTAG is changed to the new registrar

Did you update the ticket that was raised ?

[#6]

Hi @mialex 

As @MisterW  advised above we'll need a IPSTAG from your new host to get the transfer done 

[#7]

As in an earlier note, BIRCHHOSTING is the IPS TAG for Birch hosting.

regards

Mike

[#8]

Thanks @mialex 

That's been raised to the right team and should be sorted in the next few days

[#9]

Next few days came and went.

CSC Analyst put ticket on hold till Friday morning.

Friday afternoon closed ticket as wrong department.

Waiting to raise a new ticket.

I must seriously think if I will say bye to Plusnet with this sort of poor service.

[#10]

Sorry to hear that @mialex 

Unfortunately, it looks like the request got stuck.

I've re-raised it now and it should be picked up soon

[#11]

Now Wednesday and nothing from Plusnet.

Still waiting to get Freenetname domain transferred away from Plusnet

Coming up to three weeks to look into what the support team must have done a few hundred times in the past, so should know how to do this.

[#12 · Accepted solution]

@mialex  Hi, I have checked whois and it's showing the IPS TAG has been updated to BIRCHHOSTING. I'm sorry for the delay in sorting that out for you.