Google is forever useful for such questions…
Contact Classification (Android)
- Cause: In some contact apps, if a phone number is accidentally saved or classified under "Home," "Work," or "Landline" instead of "Mobile", the device may block outgoing SMS.
There are others … take a look.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
