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Status Page

robski1
Aspiring Pro
Posts: 154
Thanks: 19
Fixes: 7
Registered: ‎06-11-2008

Re: Status Page

I can open the page using Chrome but not with IE

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Status Page

Status Page ??  is it overloaded like the Webmail Cheesy

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
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Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: Status Page

The problem appears to be with the https redirect.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
Browni
Aspiring Hero
Posts: 2,673
Thanks: 1,055
Fixes: 60
Registered: ‎02-03-2016

Re: Status Page

Working with Edge.

Mayfly
All Star
Posts: 1,560
Thanks: 425
Fixes: 1
Registered: ‎04-06-2009

Re: Status Page

I have Chrome on my laptop and get ...

 

The www.plus.net page isn’t working

www.plus.net redirected you too many times.

ERR_TOO_MANY_REDIRECTS
Mayfly
All Star
Posts: 1,560
Thanks: 425
Fixes: 1
Registered: ‎04-06-2009

Re: Status Page

Is this still an issue, I still can't get on.

Anonymous
Not applicable

Re: Status Page

@Mayfly - I guess it must be, I've just tried both the HTTP and the HTTPS versions of the URL the former simply goes no where while the latter says the redirect will never complete! So if anyone at Plusnet is needing some overtime...

ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: Status Page

Still working fine for me, with all URLs for the service status, HTTP and HTTPS, that I can find.

Any chance this has anything to do with browser add-ons or security software? I'm using Linux and don't have any of either.

Anonymous
Not applicable

Re: Status Page

Hi @ejs, can you post the URLs you are using please, I don't suppose they're any different from the ones I have tried but all the same, nothing ventured nothing gained.

ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: Status Page

I think they've all already been listed.

The one at the bottom of https://www.plus.net/help/ is https://www.plus.net/supportpages.html?a=2&?helpheader=servicestatus

Alternatively, I can go to http://status.plus.net which re-directs me to http://portal.plus.net/supportpages.html?a=2

Anonymous
Not applicable

Re: Status Page

Thanks for that but oddly the HTTP links work for me but the HTTPS versions don’t using FF 50.0.2 on Mac, so I just checked Safari and they both work! Maybe it's simply down to a browser issue and not related to Plusnet at all, it certainly looks like that.

SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Status Page

Using the links in ejs's post  on Windows 10 Chrome 64 bit latest main version, HTTPS version doesn't work , HTTP version does.

Edge browser both work.

Opera 64 bit main stable version both work.

 

Edit: to add Opera on WIndows 10

Ex - Plusnet Customer (2009 - 2023) now with BT
Anonymous
Not applicable

Re: Status Page

Well it's looking more and more to be browser specific, is anyone else able to contribute.

22over7
Rising Star
Posts: 78
Thanks: 22
Registered: ‎07-04-2016

Re: Status Page

On Yosemite 10.11.6, using as URL http://www.plus.net/supportpages.html?a=2&%3fhelpheader=servicestatus (or https).

Browsers as follows:

Chrome  56.0.2924.76, no special add-ons.: too many redirects. ERR_TOO_MANY_REDIRECTS. Clearing cookies has no effect.

Firefox 51.0.1 (loaded to gills with add-ons) works.

Safari 10.0.3 works.

Opera 42.0.2393.517 (with VPN) works

Lynx  2.8.8rel.2 works.

 

 

Jonpe
Hero
Posts: 3,996
Thanks: 1,834
Fixes: 9
Registered: ‎05-09-2016

Re: Status Page

I have been accessing the service status page on Firefox (always kept up to date) almost every day for ages with no problems at all.  I use the link at the bottom of the Member Centre page.