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Static IP addresses no longer available?

jafwatt
Newbie
Posts: 1
Registered: ‎01-05-2025

Static IP addresses no longer available?

I called PN support to request a static IP address and was told these are no longer available?

 

Just wanted to check this is true?

 

5 REPLIES 5
RealAleMadrid
Hero
Posts: 3,093
Thanks: 1,720
Fixes: 66
Registered: ‎07-07-2009

Re: Static IP addresses no longer available?

@jafwatt  Yes it is true.  They were stopped around December 2024.

Static IP no longer available 

 

dvorak
Moderator
Moderator
Posts: 30,241
Thanks: 6,874
Fixes: 1,491
Registered: ‎11-01-2008

Re: Static IP addresses no longer available?


Moderators Note


This topic has been moved from Broadband to Everything Else

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
poweredbyveg
Dabbler
Posts: 17
Thanks: 1
Registered: ‎14-07-2024

Re: Static IP addresses no longer available?

So because the ipv6 trial can only be used with a static ipv4 address, what happens when this is rolled out to everyone? Will PN offer static IP addresses again?
RealAleMadrid
Hero
Posts: 3,093
Thanks: 1,720
Fixes: 66
Registered: ‎07-07-2009

Re: Static IP addresses no longer available?

@poweredbyveg  The current IPV6 trial is for users on the "High touch network" who already have static IP addresses.

See High Touch Trial

There will presumably sometime in the future be another trial for users with Dynamic IP addresses on the "Low touch Network"  There was a small scale attempt at this over a year ago with just one user connected and it failed.🤔

The Low Touch network will always use dynamic addresses.

Townman
Superuser
Superuser
Posts: 27,996
Thanks: 12,489
Fixes: 235
Registered: ‎22-08-2007

Re: Static IP addresses no longer available?


@poweredbyveg wrote:
Will PN offer static IP addresses again?

No, static IP addresses are no longer part of the business offering.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.