Static IP Address

[#1]

Hi - I added a static IP address to my account but can't get the portal to activate it. When I go to configure and activate it it just keeps reverting to stating 'Current Status :  You are currently using a dynamic IP address' I've tried restarting the router but that's not done anything. What do I need to do to proceed? 

[#2]

@easilydone 

I believe the online portal is broken.

You need to either wait for a staff member to pick up this thread in due course or phone PN support.

Brian

[#3]

Thanks for the response Brian. Hopefully someone looks at these messages at some point

[#4 · Accepted solution]

@easilydone It should be fixed now. Please can you give the router a reboot for me?

[#5]

That’s perfect. Thankyou very much 😀

[#6]

Awesome glad to hear it let me know if you need anything else.