Safeguard not working?

squirrelfantasy · ‎23-06-2025

I've enabled Safeguard last night, but it still doesn't appear to be functioning.

When I try and change a setting I get this error message popup in red at the bottom of the page

"Sorry we have a problem and currently can't save your changes, please try again later"

Should I expect Safeguard to limit things like google image searches or is it just DNS based?

dvorak · ‎11-01-2008

Moderators Note

This topic has been moved from Broadband to Everything Else.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'

Townman · ‎22-08-2007

@squirrelfantasy

There appears to be a reproduceable generic issue...

@bobpullen / @dave is this something you can point in the right direct please?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

dave · ‎04-04-2007

Got the same error on my test account, logged it as INC07076281.

Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology