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Reverse DNS

FIXED
RossMarlow
Newbie
Posts: 3
Registered: a month ago

Reverse DNS

I moved to PlusNet just over two weeks ago on the basis that they can setup rDNS for my mail server... Two weeks after submitting the request for rDNS and chasing support numerous times I have still heard nothing and the request has not been fulfilled.

 

When I have had other companies setup rDNS at work, 10 minutes after calling I receive confirmation that it's been added and that the propagation may be the only delay... PlusNet however, have given me nothing in two weeks.

7 REPLIES
Moderator
Moderator
Posts: 19,540
Thanks: 2,282
Fixes: 385
Registered: ‎11-01-2008

Re: Reverse DNS


Moderators Note


This topic has been moved from Fibre to Everything Else 

 


 

Customer / Moderator
If it helped click the thumb

If it fixed it click 'This fixed my problem'

My Broadband Ping - PN-Fibre
Plusnet Staff
Plusnet Staff
Posts: 695
Thanks: 193
Fixes: 30
Registered: ‎17-10-2015

Re: Reverse DNS

Fix

All should be working as expected now, I've checked the rDNS for your IP and this is returning as what was requested Smiley 


 Paul Tarr
 Plusnet Network Operations
RossMarlow
Newbie
Posts: 3
Registered: a month ago

Re: Reverse DNS

Thanks for sorting that Paul... Sorry to be a pain, would it be possible to change it to exchange. rather than mail.

I've had to change the Exchange version and so had to use a different name to avoid conflicts on my network.

 

Cheers,

Ross

Plusnet Staff
Plusnet Staff
Posts: 695
Thanks: 193
Fixes: 30
Registered: ‎17-10-2015

Re: Reverse DNS

Sure thing, I'm out of the office at the moment but I'll get it sorted shortly for you unless someone else picks this up first

 

Summoning the Almighty @Gandalf on the off chance he's in before me


 Paul Tarr
 Plusnet Network Operations
Plusnet Help Team
Plusnet Help Team
Posts: 4,642
Thanks: 1,073
Fixes: 212
Registered: ‎25-03-2015

Re: Reverse DNS

Hi @RossMarlow, I've raised a ticket on the account regarding this second change Here.

 

If you could respond to the ticket I'll get that picked up and updated for you.

 

Thanks.

 

EDIT: Missing Hyperlink on the word Here.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
RossMarlow
Newbie
Posts: 3
Registered: a month ago

Re: Reverse DNS

@HarryB, I've just updated the ticket.

 

Cheers

Plusnet Help Team
Plusnet Help Team
Posts: 4,642
Thanks: 1,073
Fixes: 212
Registered: ‎25-03-2015

Re: Reverse DNS

Thanks @RossMarlow, I've submitted that change for you.

 

I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team