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Reverse DNS

FIXED
Youngbob
Newbie
Posts: 3
Registered: ‎14-02-2024

Reverse DNS

Hi,

I've already contacted Plusnet support when I moved from Business to Residential last November requesting a rDNS be setup for my static connection and was told this had been done but it appears not. I am have problems with my email server not delivering emails now to Gmail who require a rDNS record be set. My mail server is mail.millhouse.it so could the rDNS be set as this or failing that can an a record be created for 220 212-159-75-159.plus.com to point to my ip of 212.159.75.159

Thanks,

Steve

3 REPLIES 3
ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 322
Thanks: 127
Fixes: 20
Registered: ‎02-05-2023

Re: Reverse DNS

Fix

@Youngbob  I've now requested this change to your mail server. This can take up to 72 hours to change.

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team
Youngbob
Newbie
Posts: 3
Registered: ‎14-02-2024

Re: Reverse DNS

It has now been 96hrs since your message and the PTR record is still set to 212-159-75-159.plus.com

Can you please check that this ticket has been actioned by your networking team
Thanks

Steve

Youngbob
Newbie
Posts: 3
Registered: ‎14-02-2024

Re: Reverse DNS

Hi,

 

Checked again this morning and now all good 🙂