cancel
Showing results for 
Search instead for 
Did you mean: 

Reverse DNS change

Lomax007
Newbie
Posts: 1
Registered: ‎30-07-2024

Reverse DNS change

Hi


I have a static IP, please could I have my reverse DNS changed from <username>.plus.com to the IP number variant?

 

Thanks

5 REPLIES 5
James30
Plusnet Help Team
Plusnet Help Team
Posts: 478
Thanks: 154
Fixes: 32
Registered: ‎19-04-2023

Re: Reverse DNS change

HI, I've sent you a ticket @ https://www.plus.net/wizard/?p=view_question&id=243023792 if you can reply to it. Cheers

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
LTdaemon
Newbie
Posts: 2
Registered: ‎30-07-2024

Re: Reverse DNS change

Hi James,

I have a similar issue?  Apparently, on your plusnet system, the reverse DNS is set to show "our username".plus.net, but if you use the reverse DNS  lookup on DNSChecker.org, it shows something completely different - a previous user of this static IP I believe ...

Having spoken to one of your colleagues this afternoon, we couldn't figure out how to fix this, or how to get your system to propogate the rDNS entry on your systems out into the wider world so that sites like DNSChecker report it.

As I'm trying to set up an email server, it would be good if it passed the "iprev" check from check-auth@verifier.port25.com !

Thanks!

 

 

James30
Plusnet Help Team
Plusnet Help Team
Posts: 478
Thanks: 154
Fixes: 32
Registered: ‎19-04-2023

Re: Reverse DNS change

@LTdaemon  Hiya, this seems quite simple to me as a simple check here @ Reverse IP Lookup - MxToolbox shows the incorrect Rdns so we just need to request our internal team to update it, this can be username.plus.net or ip.plus.net or a domain name as long as you have an A record of your static IP setup.

 

 

I've raised you a ticket here @ https://www.plus.net/wizard/?p=view_question&id=243043380 if you can reply to it to confirm what you want and we'll do the rest. Cheers

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
LTdaemon
Newbie
Posts: 2
Registered: ‎30-07-2024

Re: Reverse DNS change

Thanks James,

Following the link now!

😊

 

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 2,003
Thanks: 428
Fixes: 99
Registered: ‎22-01-2018

Re: Reverse DNS change

Hiya @LTdaemon 

 

I have requested that for you and it can take up to  working days, but we will keep you updated and let you know when it's done. 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team