Reverse DNS/PTR setup for static IP

[#1]

Hello,

I would like to get reverse DNS/PTR setup for two domains using my existing static IP address.  I phoned customer support but they were unable to help.  Could someone please point me in the right direction.

Many thanks in advance.

[#2]

@OllyB 

I would like to get reverse DNS/PTR setup for two domains using my existing static IP address.  I phoned customer support but they were unable to help.  Could someone please point me in the right direction.

You are in the right place, one of the PN help team staff will pick this up.

However, you can only have a single PTR record so you need to decide which domain you wish to use. Make sure that you have a corresponding A record pointing to your static IP

[#3]

@MisterW , thanks for your quick response.  Understood re: single PTR record, that shouldn't be an issue.

[#4 · Accepted solution]

Hi @OllyB thank you for taking the time to contact us. 

I have raised this task to our NetOps team, please see the link below for a more detailed response: https://www.plus.net/wizard/?p=view_question&id=245949001