Reverse DNS/PTR record change for static IP

[#1]

Hi Plusnet team,

Can the PTR record for my static IP be changed so it doesn't include my Plusnet username, please?

Many thanks!

crgbt

[#2 · Accepted solution]

Hi @crgbt thank you for taking my call this afternoon. 

This has been raised with our NetOps, please allow up to 5 working days for this to be processed, please follow the link for the detailed response: https://www.plus.net/wizard/?p=view_question&id=245911114

[#3]

Brilliant, thanks for your help!