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Returning Router

clareb78
Newbie
Posts: 2
Registered: ‎22-02-2019

Returning Router

I have just cancelled my Plusnet account, could you please let me know where to return my router, and whether it will be reused or recycled.

3 REPLIES 3
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 107
Fixes: 60
Registered: ‎02-05-2017

Re: Returning Router

Hi @clareb78, thanks for getting in touch.

 

We can either send you a free returns bag, or alternatively you can take it to your nearest WEEE recycling centre who will be able to do this for you. I've included a link here which will tell your nearest one https://www.recycle-more.co.uk/weee-collections

 

Let us know what suits you best

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
clareb78
Newbie
Posts: 2
Registered: ‎22-02-2019

Re: Returning Router

Could you send me a returns bag please.

abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 107
Fixes: 60
Registered: ‎02-05-2017

Re: Returning Router

Not a problem @clareb78,

 

I've ordered that for you now and it should be with you in the next few days.

 

Let us know if you need anything else.

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team