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Request for Reverse DNS change.

Panikos
Dabbler
Posts: 23
Thanks: 2
Registered: ‎09-05-2013

Request for Reverse DNS change.

Hi, I have a static IP and I'd like to anonymise the RDNS rather than it being my username.

 

The ticket system doesn't actually work any more so I'm hoping I can get a request through this way. (I can't call)

 

4 REPLIES 4
johnsie
Newbie
Posts: 3
Registered: ‎14-01-2021

Re: Request for Reverse DNS change.

Hi, Just curious. Did anyone ever resolve this for you? I also have a reverse dns change request pending. Maybe someone could be a star and resolve two requests in one go? Ticket number is 211823904

Panikos
Dabbler
Posts: 23
Thanks: 2
Registered: ‎09-05-2013

Re: Request for Reverse DNS change.

No, I never got any kind of response. After the nonsense with the ticket system I'm just going to write a letter to the head office for this and future queries. They don't seem to have the hang of the internet.

 

MisterW
Superuser
Superuser
Posts: 15,059
Thanks: 5,702
Fixes: 407
Registered: ‎30-07-2007

Re: Request for Reverse DNS change.

@flatious  there isn't a control panel for domains hosted by PlusNet.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: Request for Reverse DNS change.

@Panikos Apologies for the issues you've had contacting us. I've raised a task across to our NetOps team to remove the username from the rDNS of your static IP. This should be sorted within the next 3 working days.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet