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Questions closed in error

AJ0704
Dabbler
Posts: 24
Registered: ‎29-02-2008

Questions closed in error

I have two Question IDs that I closed in error (#207616471 and #207510057) both of which were in progress.  How do I get these reinstated and back to being active?

Thanks

 

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3 REPLIES 3
LordFoul
Plusnet Help Team
Plusnet Help Team
Posts: 779
Thanks: 88
Fixes: 32
Registered: ‎06-08-2018

Re: Questions closed in error

Hi there @ AJ0704, I appreciate your query.

 

I have re-opened your ongoing complaint ticket however I can see you have since commented on a new ticket, this is currently with the Faults Team and they will come back to you to investigate further.

 

Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team
AJ0704
Dabbler
Posts: 24
Registered: ‎29-02-2008

Re: Questions closed in error

Many thanks LF!

LordFoul
Plusnet Help Team
Plusnet Help Team
Posts: 779
Thanks: 88
Fixes: 32
Registered: ‎06-08-2018

Re: Questions closed in error

No worries, @ AJ0704!

 

Thanks - Tahir

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team