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Privacy Policy - Personal Information Form

greentrancer
Dabbler
Posts: 13
Thanks: 1
Registered: ‎01-11-2018

Privacy Policy - Personal Information Form

Hello,

 

I was trying to fill in the form to delete my data, however, the link from the page below does not work:

 

https://www.plus.net/help/legal/privacy-policy/#concerned-about-what-were-doing-with-your-personal-i...

 

Is someone from Plusnet able to do anything about it?

 

Thank you.

5 REPLIES 5
Alex
Community Veteran
Posts: 5,233
Thanks: 826
Fixes: 12
Registered: ‎05-04-2007

Re: Privacy Policy - Personal Information Form

This is the one from the BT site about privacy:

https://www.bt.com/privacy-policy/

Their one links here:

https://www.bt.com/consumer/edw/privacypolicy/copyform/pn/

That also doesn't work, so I think BT need to correct their site.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 21,459
Thanks: 7,303
Fixes: 1,232
Registered: ‎21-04-2017

Re: Privacy Policy - Personal Information Form

Thanks for your post @greentrancer

I'm sorry to see you're not able to load the online form in the privacy policy.

We're aware of an issue we're working on getting to the bottom of, but in the meantime the form is a little intermittent.

Can you check today if you're able to get on it? Let me know how it goes Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Alex
Community Veteran
Posts: 5,233
Thanks: 826
Fixes: 12
Registered: ‎05-04-2007

Re: Privacy Policy - Personal Information Form

Hi @Gandalf 

Those links all seem to be working for me now, so I think its been fixed.

This is at my home on my Branson Media connection though. I can't easily go over my sisters place and use her PlusNet connection for a while as her both her and her daughter have Covid 🙁

I have had a test because of it, and so far I am negative .. so I will try and stay that way. Oh well.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 21,459
Thanks: 7,303
Fixes: 1,232
Registered: ‎21-04-2017

Re: Privacy Policy - Personal Information Form

Hi @Alex

That's good to see, thanks for the confirmation.

I'm sorry to see your sister and daughter have covid Sad I hope they make a full recovery.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Alex
Community Veteran
Posts: 5,233
Thanks: 826
Fixes: 12
Registered: ‎05-04-2007

Re: Privacy Policy - Personal Information Form

Thanks Gandalf for what you said about my sister and my niece. Text my sister who said she is feeling a lot better today, so that's good.  

Sorry back on topic, anything else I can help with just let me know, I am on my Mac at the moment so happy to help.