Pliusnet Customer Service

banger696 · ‎21-08-2025

Is Plusnet CS open on Bank Holidays. The contact us page just says Monday-Sunday no mention of bank hols?

Marsh · ‎18-11-2024

Hey @banger696

We are open on bank holidays. How can I help you?

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Josh
Plusnet Help Team

RealAleMadrid · ‎07-07-2009

@Marsh Have a look at this thread

https://community.plus.net/t5/My-Order/Newbie-question-to-full-fibre/m-p/2017804#M33858

banger696 · ‎21-08-2025

@Marsh

Yes what @RealAleMadrid said I could do with some help on this thread https://community.plus.net/t5/My-Order/Newbie-question-to-full-fibre/m-p/2017804#M33858

Townman · ‎22-08-2007

Plusnet support is open 365 days per year.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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