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Password query

FIXED
msd1
Newbie
Posts: 2
Registered: 12 hours ago

Password query

Hi,  I can't bear the thought of sitting on the phone for ages to ask a simple question. I'm moving home shortly, taking my broadband & existing router with me. Can anyone tell me if I use the same wireless password key at my new home and if I will have to reconnect existing connected devices. I'm unsure as I took out a new contract with PlusNet in order to have a free home move.

2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 19,415
Thanks: 8,508
Fixes: 557
Registered: ‎30-07-2007

Re: Password query

Fix

taking my broadband & existing router with me. Can anyone tell me if I use the same wireless password key at my new home and if I will have to reconnect existing connected devices

The wireless key is associated with the router and so, if you are taking the router with you, it will remain the same.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

msd1
Newbie
Posts: 2
Registered: 12 hours ago

Re: Password query

Many thanks for your speedy reply